Senior Youth Support Worker

Youth Support at The Cavern

At Support at The Cavern, we provide a welcoming and supportive environment for young people aged 13-19, with a particular focus on reaching those who may find it difficult to access traditional support services. Our team of support workers engages with youth through inclusive activities, such as board games and group events, creating a safe space where they can connect with peers and build coping skills.

We are dedicated to helping teenagers feel less isolated and more supported during the critical hours of 5.30-9.30pm, when statutory services are often unavailable. Funded by the Gloucestershire Integrated Care Board, our service works closely with a range of statutory mental health services to ensure a cohesive and comprehensive approach to care.

Safeguarding is at the heart of our mission. Our support workers are trained to provide early intervention and prevention in a non-clinical setting, ensuring that young people receive the necessary support in a secure and trusted environment.

The ideal candidate for this position will have experience of supporting young people and/or people with mental health issues. More importantly than that they will have a passion for seeing people become the best they can be. Passionate about being a part of someone’s journey to better their lives, learning new skills and building healthier relationships. Somebody with youth experience, who can confidently role model what it looks like to engage and build relationships with youth from a variety of backgrounds who can at times present challenges. Requiring a fun, upbeat, robust attitude to engage with young people who have often slipped through the net. They will have excellent people skills and good communication skills. They will show leadership qualities amongst their peers, encouraging and role modelling best practice.

  • All applicants will be required to undergo an enhanced  DBS check and must provide two references before a start date can be arranged.
Title of Role Senior Youth Support Worker
Purpose of Role To enable young people to become the best version of themselves providing a listening ear and facilitating a safe space for young people with mental health issues, as well as referrals into more specialist support and interventions. This can range from conversations, guidance and support to activities.
Main Activities/Tasks
  • To support and engage with those attending the mental health drop in
  • To manage the environment, including dealing with any challenging behaviour
  • To liaise with and signpost to other agencies for specialist support and interventions
  • To ensure a clean and tidy environment is presented
  • To work with the Youth Support leads within their direction of leadership
  • To have responsibility for ensuring accurate and reliable record keeping is completed for each shift 
  • To dynamically provide ongoing support and training to the team, role modelling best practice at every opportunity
  • To encourage and enthuse your fellow team members
  • To have a basic understanding of mental health
  • To attend training and regular professional development
  • To work within the policies and procedures of Kingfisher Treasure Seekers
  • Any other duties as required
Training and experience Full training will be given during induction and on an ongoing basis. 
  • Experience of working supporting people with mental health issues (desirable)
  • Experience of working with young people (preferred)
Hours 15 hours per week
Support Employees can expect to receive the following support: 
  • Use of a HR and H&S Platform. 
  • Line Management support 
  • 24/7 access to a BUPA call line run by Qualified Counsellors
Location Treasure Seekers Building, 52 Westgate Street, Gloucester, GL1 2NF
Main Point of Contact Youth Support Lead and Deputy Lead

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