Mental Health Support Deputy Lead

Adult Support at The Cavern Support at The Cavern facilitates a safe space, supportive staff who will listen and signpost accordingly, and activities such as board games and arts and crafts to empower community building. We help people feel less isolated, cope with anxiety, meet new people and provide support at a time of day when little low level or early intervention support is available from the statutory services (6-10pm). In providing this service our aim is to offer a service to access before getting to crisis. We are funded by Gloucestershire Integrated Care Board for this service and we work closely with a wide range of statutory mental health services to ensure a joined up approach.  Our team of support workers provide a listening ear and facilitate a safe place to provide non-clinical, early intervention and prevention work for those with mental health struggles or complex emotional needs. The ideal candidate for this position will have experience of supporting adults with mental health issues. More importantly than that they will have a passion for seeing people become the best they can be. Passionate about being a part of someone’s journey to better their lives, learning new skills and building healthier relationships. They will have good organisational and administrative skills and help others to understand and follow procedures.
  • All applicants will be required to undergo an Enhanced DBS check and must provide two references before a start date can be arranged.
Title of Role Adult Support Deputy Lead
Purpose of Role To enable people to become the best version of themselves through supporting adults with mental health struggles. Supporting the lead with the day-to-day running of the drop-in and service at Emergency Department.
Main Activities/Tasks
  • To work closely with the Adult Support Lead to ensure the smooth running of the service day-to-day
  • To have an oversight of the public communications of the department, including newsletter updates, social media posts, internal communications, etc.
  • To provide ongoing support and training to the team
  • To complete reviews with staff when applicable
  • To support and engage with those attending the mental health drop in and service at the Emergency Department
  • To manage the environment, including dealing with any challenging behaviour
  • To assist with maintaining a clean and tidy environment
  • To encourage, challenge and enthuse your fellow team members
  • To have a basic understanding of mental health
  • To attend training and regular professional development
  • To work within the policies and procedures of Kingfisher Treasure Seekers
  • To promote Kingfisher Treasure Seekers and its work
  • Any other duties as required
Training and experience Full training will be given during induction and on an ongoing basis. 
  • Experience of working supporting people with mental health and/or complex emotional needs (desirable)
  • Experience of leading a team of people (desirable)
Hours 12 hours per week.  
Support Employees can expect to receive the following support: 
  • Use of a HR and H&S Platform. 
  • Line Management support 
  • 24/7 access to a BUPA call line run by Qualified Counsellors
Location Treasure Seekers Building, 52 Westgate Street, Gloucester, GL1 2NF and Emergency Department at Gloucestershire Royal Hospital
Main Point of Contact Adult Support Lead

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